Rewards
When you give rewards, you get the behavior that maximizes the chance of getting the reward … which is why people sometimes cheat and lie (From the Danish book ‘Livsfarlig Ledelse’, Christian Ørsted, 2013)
Observation: Chaotic organizations often exercise crowd intelligence
Observation: Chaotic organizations often exercise crowd intelligence This may be one explanation why some seemingly chaotic companies can be very successful. Also may explain, why some teams succeed ‘against all odds’. Crowd intelligence may be bigger that we assume. Good
Freedom, through structure (#FreedomToPerform)
It’s about having ‘just enough’ process. With too little process you have too high risk and too high need for coordination. With too much you get unnecessary constraints. By finding the right balance between ‘bureaucracy’ and ‘anarchy’, you can achieve